GETTING STARTED

Getting Started.

Get started in three easy steps:

  1. Give is a call or email us! Our office will connect you with a therapist that fits your needs and schedule.

  2. Before you come, please fill out the new client packet and bring it with you to your first appointment. If you don't have a printer at home, no worries, you can fill out the paperwork at your first session in our office.

  3. Read your confirmation email/text message to confirm that you are going to the correct location. 

What to Expect.

Counseling may be a new experience for you, especially if you haven't ever done it before. Check out our Frequently Asked Questions (FAQs) guide below for more information about what to expect during your first session.

What should I expect in the first session?


Once you arrive, we will invite you in, and introduce ourselves. We have some basic information that we have to go over including the limits of confidentiality and then we spend some time getting to know you and orient ourselves to the issue at hand. Usually the first session focuses on getting information from you and clarifying therapeutic goals and objectives.




Do you accept insurance?


We do not accept insurance at this time; however, we can provide you with an invoice containing all of the information often required by insurance companies so that you can submit to your insurance for reimbursement. *Please note that Solace cannot guarantee that your insurance will reimburse you for services as this is fully dependent upon the unique circumstances of your personal insurance plan. Please consult your insurance carrier for further details on procedures for submitting reimbursement requests for your plan.




I am a parent. Should I be there for the first session?


For children younger than 13, most of our therapists require an initial parent session without your child present. This is so that the therapist can gague fit, ensure that the presenting issue is clearly defined, and develop some connection with you as a parent. Given the fact that some issues are quite sensitive, it is often better to approach it this way so that the therapist can understand the presenting issue and make reccomendations prior to the child coming.




How much does counseling cost per session?


Counseling sessions last 50-60 min. per session. Rates vary depending on the therapist, licensure level, and location. Present rates are as follows:

  • LPCs, $100-$120 / therapeutic hour
  • LPC Interns, $65 / therapeutic hour
  • Practicum Students $45 / therapeutic hour
*Please note that these prices are subject to change.




Are there extra fees for court-related cases?


Court-related cases often involve a variety of duties that require therapists to commit time outside of their working hours. Due to this additional time requirement, all court-related work that takes place outside of the therapeutic hour will be billed at a rate double that of the therapist's standard rate. Exmaple tasks may include, but are not limited to:

  • Phone conferences with amicus attorneys and/or parents,
  • Court-related document preparation,
  • Travel time due to court appearance,
  • Emails and correspondence





Frequently asked questions

Where to go.

Solace Counseling and Anxiety Center

1058 Asher Way, Suite 400

Tyler, TX 75703

(903) 952-3757 (office)

(903) 561-8373 (fax)

solacecounselingstaff@gmail.com

Solace Counseling Center at Paluxy

1828 E SE Loop 323, Suite LL14

Tyler, TX 75701

(903) 952-3757 (office)

(903) 561-8373 (fax)

solacecounselingstaff@gmail.com

Contact Details

Solace Counseling and Anxiety Center

1058 Asher Way, Suite 400, Tyler, TX 75703

(903) 952-3757 (office), (903) 561-8373 (fax)

solacecounselingstaff@gmail.com

Solace Counseling Center at Paluxy

1828 E SE Loop 323 Suite LL14, Tyler, TX 75701

(903) 952-3757 (office), (903) 561-8373 (fax)

solacecounselingstaff@gmail.com

Business Hours

Monday - Friday, 8 am - 5 pm

(evening times subject to availability)

 

Saturday, 9 am - 2 pm

(weekend times subject to availability

Sunday, Closed

© 2020 by Solace Counseling and Anxiety Center